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24 HOUR ANSWERING SERVICE NEWS
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24 Hour Answering Service Bought by 1-800 We Answer Answering Service
(New York, NY)
September 1, 2008 - -
Telecommunications company 24 Hour Answering Service www.24houransweringservice.com was purchased today by 1-800 We Answer, www.efls.com , an industry leading answering service and call center, headquartered since 1969 in New York City. 1-800 We Answer and 24 Hour Answering Service are similar companies that share a similar vision and scope of services. 24 Hour Answering service emphasizes hiring articulate speakers of English and Spanish who have clerical multi-tasking capabilities, in addition to customer service skills used in 24 Hour answering service settings
“The acquisition of 24 Hour Answering Service is a good fit for us. 24 Hour Answering Service puts the greatest emphasis on selecting the best live operators available in our industry,” stated Robert Porter, President and CEO of 1-800 We Answer. .”We assure our clients that their callers will receive 24 hour answering service by professional, courteous customer service agents. This acquisition will add talented professionals to our 24 hour answering service roster.”
The company’s live operators are closely supervised so they can provide callers with consistently prompt and professional 24 hour answering service. 1-800 We Answer started its life 40 years ago as a 24 hour answering service. Now that we’ve acquired 24 Hour Answering Service, we’ll be better able to serve our 24 hour answering service clients, our current customers who rely on us to answer all of their calls, around the clock.” said Porter.
24 Hour Answering Service is HIPAA compliant. The live operators of 24 Hour Answer Service properly dispatch emergency medical calls, in addition to other incoming business calls. 24 Hour Answering Service live operators undergo careful screening and meticulous training. 24 Hour Answering Service is a United States company that does not engage in international call center outsourcing. 24 Hour Answering Service Live Operators perform multiple duties for clients, including appointment setting, updating contact databases, updating customer, receiving RSVP information, logging enquiries and providing customer service for multiple clients.
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Testimonials:
24 Hour Answering Service has provided excellent telephone answering service for my business, answering my calls promptly and courteously.
- Susan Hart, Visions Entertainment.